Tagged: ZMK instrument co.
September 14, 2015 at 14:15 #6734
from this Store:ZMK instrument co.
I will follow up when and share my experience at the end.
September 15, 2015 at 00:10 #6743AnonymousInactive
Good luck, mate! I look forward to hearing about your experience.
October 11, 2015 at 08:59 #7083
Hi, just wanna do a quick update on my order.
:Ordered the guitar 14.09.2015
:Communication with seller was ok.
:I had photo’s send to me, i ordered a 335 copy with no logo, everything looked ok.
:Process and shipment was ok and as to be expected.
:The package is now at customs and have been now since 26/09/2015 10:48
:Contacted the Danish customs etc., no info, no luck, no help, no advice.
:Today i have send a message to seller asking for his advice.
:4 day’s left to dispute.
I’m really not expecting any guitar to arrive or getting my money back as i’ve read around the web that the Aliexpress money back guarantee is worth sh@@!
I’m waiting to monday 12.10.2015 to open the dispute option and give the seller a chance to come up with some kind of input or solution.
/cheers from Denmark
October 11, 2015 at 10:06 #7084
not understanding. are you saying customs have lost your package? what input are you expecting from the seller? to fly to denmark and search the customs facility for you?
October 11, 2015 at 10:15 #7085AnonymousInactive
Put in a claim, don’t mention customs to anyone, especially the seller. Just say you didn’t receive it.
October 11, 2015 at 11:42 #7087
doesnt sound very ethical to me. wouldnt the seller then be out of pocket by a couple hundred dollars?
October 11, 2015 at 13:44 #7088AnonymousInactive
October 11, 2015 at 15:34 #7090
on a forum where people ofen buy counterfeit guitars? maybe you’re right. but in this case i think the guitar wasnt trademark infringing.
October 11, 2015 at 10:26 #7086
October 11, 2015 at 18:54 #7093
…just received mail from customs. They want me to confirm and attach “buyers” documentation for a package with “no documentation” attached from a seller in China.
I’m kind’a shure it’s the guitar, weight is 3,4 kg. and only comment on it is “gift”.
Should i react!? – Btw. I have ordered no decal/blank, but what if decal/logo is on the headstock? There’s no way of knowing..
I would appreciate any advice..
October 11, 2015 at 23:42 #7095AnonymousInactive
They probably want to charge you duty and need to know how much you paid. I doubt there is an issue beyond that, I could be wrong though, not being familiar with Denmark’s importation laws.
October 11, 2015 at 18:55 #7094
Sorry for my poor english skills, hope you understand.
October 12, 2015 at 07:58 #7099GrandSpectorParticipant
yeah, they most likely want to see what you paid for it to charge you the right fee
again, just assuming it from experience in my country, which is not denmark 😉
October 12, 2015 at 12:26 #7100
I have provided customs with all details incl, price, store etc. In my mind I have done nothing wrong regarding trademark infringing etc. So now let’s see..
I’ll update when/if something develops in any direction.
Thank you all for answers and suggestions, it’s very much appreciated.
October 13, 2015 at 02:46 #7105AnonymousInactive
Your mind is the one that matters, friend 🙂
October 13, 2015 at 03:20 #7106CruzthreeParticipant
Good luck. I’ve got a guitar on order with ZMK so looking forward to seeing how your guitar turns out and /or how the issue is resolved.
October 23, 2015 at 20:31 #7218
.. oh, i had no hope left for my 335 to arrive, but today was the day i did. After a long tedious ‘struggle’ with customs etc. they delivered the package but a extra service fee, all in all with postage it ran to 1000 DDK (134 euro aprx.)
I have now followed up with the seller and told him the some what boring longer version and i think he has been very helpfull since October 17 delivered some ekstra “paperwork” for customs and from then on things started rollin’.
What i have learned:
1: I want the real price to be visible on the package/papers etc. (no gift)
2: Be more specific regarding decal/logo (this came w. Gibson on it)
3: Be firm with customs, know your rights, expect the worst but hope for the best.
The guitar looks very nice and plays good out of the box, did a little truss rod and string adjustment + new strings and it was ready to go. I sound really great i.m.o. but hey you might otherwise, so i made a little tube clip.
My home amp is a ClassA Kustom Defender 5H w. cab. Mic’ed with a SM57, TRex Roommate reverb and recorded on my smartphone.
Thnx to all who gave advice or commented along the way, for what it’s worth i means somthing!
October 25, 2015 at 01:40 #7233AnonymousInactive
Nice guitar and nice playing, congrats! Sounds fine, to my ear 🙂
October 24, 2015 at 19:14 #7232cahunter75Participant
Nice guitar! Ming comes thru with another decent one! Hollow body as well
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